General conditions

Update : 09-06-2006 08:09:40
  1. PREAMBLE

    These terms are concluded between Sarl SIMONNEAUX, registered in France, in the Rennes Register of Commerce and Companies, under N° B439 892 852, based in Chavagne (France) and hereafter named “Les Petits Chapelais”, and anyone who wishes to purchase on www.lespetitschapelais.com, hereafter named “Internet shopper”.

     

    The terms of sale govern the sale of the products presented on the website of :

     

    Sarl SIMONNEAUX

    Les Petits Chapelais

    F-35310 CHAVAGNE

    France

     

    Any order implies your acceptance to the present terms of sale. The sale contract is subject to the French legislation.

    The orders can be placed between the Sarl SIMONNEAUX and any non commercial person.

     

    The orders can be delivered in France and overseas.

  2. OFFER

    Our products and delivery service are subject to the prices indicated in €uros, are valid in France and abroad, and subject to stock availability.

     

    The products offered for sale by Les Petits Chapelais are the ones on www.lespetitschapelais.com on the day the internet shopper visits our web site.

     

    Any order implies you agree with the prices and descriptions of the products.

  3. PRICES

    Our prices are in €UR. To these prices, you have to add the delivery charge, according to the delivery charges chart (see Delivery section)

     

    Les Petits Chapelais reserves the right to change its prices at anytime. The products will be invoiced at the price indicated on the day the order is placed.

     

    Customs’ and taxes fees : All shipments to destinations outside Europe may be subject to import and taxes duties, which are levied by the importing country at the time the shipment arrives in the country. All applicable duties, fees and additional charges for customs clearance are the client’s responsibility.

  4. ORDER

    Any order means you accept the prices and descriptions of the products on sale.

     

    The internet shopper declares being aware of the present General Terms of Sale before placing the order, and the validation of the order therefore implies acceptance of them.

  5. OFFER’S ACCEPTATION AND LES PETITS CHAPELAIS’S ORDER ACKNOWLEDGMENT

    The contract is formed at the time the internet shopper receives the order acknowledgment. Les Petits Chapelais also confirms your order by e-mail within 48 hours (excepted orders placed on Fridays, Saturdays, and French holidays).

     

    Please retain your invoice, it will be useful in case of exchange.

  6. PAYMENT

    The payment will be made on-line by CB credit card.

     

    To ensure the security of your payment, we use “Citelis”, the bank card payment solution developed by our bank Credit Mutuel de Bretagne.

    With this system, your payment is made directly to our account on our bank’s secure server (Credit Mutuel).

     

    The internet shopper’s order will be considered as effective only when payment centres have given their agreement. In case of refusal, the order will be automatically cancelled. Furthermore, Les Petits Chapelais reserves the right to refuse any order of a client with whom there would be a dispute.

  7. DELIVERY

    The client has to check the packaging and the conformity of the products ordered, and to claim, if necessary, on the delivery note.

     

    The risks of the transport from the departure of the company will be paid by the client.

     

    The orders are delivered in metropolitan France (including Corsica and Monaco), and overseas.

     

    The company “Les Petits Chapelais” will not be responsible for delays regarding delivery times. No compensation will be accepted.

     

     

    DELIVERY CHARGES

    Zone 1 : France

    7 €UR*

    Zone 2 : Germany, Belgium, the Netherlands, Luxembourg, United Kingdom, Italy, Spain, Austria, Denmark, Ireland, Portugal

    15 €UR*

    Zone 3 : DOM, Finland, Norway, Sweden, Switzerland, Açores, Madère, Canaries, Greece, Hungary, Iceland, Poland, Czech Republic, Slovakia, Slovenia

    21 €UR*

    Zone 4 : TOM, other countries from Eastern Europe and the Maghreb, USA, Canada, Africa and the Middle East, Asia, Oceania

    29 €UR*

    * Maximum 5kg

     

    Your order will be delivered :

    In France : with “La Poste” with the Colissimo service under 48 hours

    In Europe : with the Colissimo service, under 4 to 6 days

    Other areas : with the Colissimo service, under 5 to 10 days (different delivery times depending on countries).

    If you are not present at the time of delivery, a notice will be left at the delivery address, indicating when and where you can collect your order.

     

    The order will be delivered according to the amount in the above list and the delivery zone. Nethertheless, an additional fee can be requested to the client for any order of more than 5kgs.

     

    For any delivery outside France, the goods will be delivered with the DDU Incoterm (Delivery Duty Unpaid). Therefore, the customs’ and taxes fees at the arrival in the client’s country will be paid by the client.

  8. EXCHANGE

    If you are not completely satisfied with any of our products, you can return it to us within 7 days, in its original packaging, at following address, and we will be happy to exchange it for you:

     

    Sarl SIMONNEAUX – LES PETITS CHAPELAIS – F-35310 CHAVAGNE - FRANCE

     

    The returned item has to be unworn and in its original packaging.

    The return fees will be paid by the client.

     

    In order to help us to improve our service, please indicate on your exchange request the reason of the return.

  9. PERSONAL DATA

    The data gathered by Les Petits Chapelais on www.lespetitschapelais.com is intended only for Les Petits Chapelais. You can refuse your consent to this data by contacting us (Les Petits Chapelais, Service Relations Clients, F-35310 CHAVAGNE, FRANCE), indicating your name and address.

  10. INTELLECTUAL PROPERTY

    All information and elements on www.lespetitschapelais.com are protected and are the exclusive property of the company Sarl SIMONNEAUX – Les Petits Chapelais.

     

    A web user who has a personal website and wishes to post on its website a direct link to the Les Petits Chapelais homepage has to request the authorization from Les Petits Chapelais.

  11. INTEGRAL CLAUSE

    In case one of the clauses of the present General Terms of Sale would be null and subject to a legislation’s modification, this would not affect the validity and respect of the present general Terms of Sale.

  12. VALIDITY OF CONTRACT

    The present General Terms of Sale remain applicable during the whole time that on-line services are provided by the company Sarl SIMONNEAUX - Les Petits Chapelais.

  13. RESPONSIBILITY

    The company Sarl SIMONNEAUX – Les Petits Chapelais cannot be liable for any inconveniences consequent to the Internet utilization.

  14. LITIGATION

    In case of dispute, an arrangement will have to be looked for before any action in court.

    The present contract is governed for its interpretation and execution by the French law. Any litigation which occurs between the parties subsequent to this contract will have to be brought before the French court.

    Information on the company :

    The present website is the property of the company Les Petits Chapelais - Sarl SIMONNEAUX

    Headquarters : Les Petits Chapelais – F-35310 CHAVAGNE

    Siret : 439 892 852 00013

    TVA : FR 67 439 892 852

    atelier@lespetitschapelais.com